Our FAQ’s

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    At Camdrain we constantly review and aspire to improve the level of  service to our customers, you can find reviews on trusted sites like Yell, Cylex and my local to name a few and you can also see reviews and engage with us on social media platforms facebook, instagram and linked-in.

    We have listed the most frequently asked questions below, please contact us if we can help any further 

    We accept Visa,Mastercard, bank transfers and cash payments, we will e-mail you a secure payment option with your invoice giving you an electronic receipt and proof of transaction if you wish to pay by debit or credit card. For bank transfers please use Sort Code 23-69-72 and Account Number 28259533 giving your full name as a payment reference so that accounts can locate it easily. Finally, you can pay with cash and our engineer will leave you a receipt for the service provided.

    It depends on the size of your property and how many meters of drain pipe you have. On average it usually takes around 2 to 3 hours to complete a survey

    Our engineer may need access to a water source and also a power source, if your property has an outside tap and power source and our engineer can get access to the drains then we could carry the survey out without your presence, however this situation is quite rare and we recommend that somebody is home just in case the engineer needs to discuss an issue or needs access to power and water to complete the survey.

    Camdrain use the latest technology to conduct your survey, we use a HD camera system to view and record footage of your drain and also jet washing units to clean the drains before we start capturing images.

    Our engineer will have tools on board that should gain them access as needed, however if you your drains have been covered over by soil, grass or movable objects then you will be charged to clear the obstruction to the manhole or inspection chamber. If you have a more permanent material like concrete, tarmac, slabs or blocks then we can quote on removing the material and also to put things back in conjunction with yourself. You could bring your own builder or maintenance company in instead and let us know when we can come in to do the work. Camdrain can build new manholes and also repair existing manholes if needed.

    Our customers love us!

    We have called CamDrain in on several of our projects, most recently in Ibstock and Hinckley. They have always been punctual and also flexible having to work around other tradesman on site. They generate a very detailed survey report which really helps when we come to the completion of our projects. I would have no hesitation in recommending CamDrain to architects, developers and construction companies alike.

    Mr D Griffiths, Property Developer, Coalville.

    I have used CamDrain on many occasions and also recommend them to my clients. They are really easy to deal with and I always have a positive experience. Their engineers are very professional and I will continue to use them in the future

    Mr R Burke, Director, Pure Properties Estate Agency, Coventry

    We kept on having issues with our drains blocking which became quite expensive with call out costs so we had a CCTV inspection from CamDrain. The engineer found that the roots from our silver birch had gone into the drain pipe and was causing it to block. CamDrain sorted it out and I found the cost very reasonable compared to other companies we got quotes from.

    Mrs R Devlin, Home Owner, Nuneaton

    CamDrain were able to quickly provide us with a CCTV Home-Buyer drain survey after we were unfortunately let down. We were in the final stages of completing the sale of our house and needed a survey quickly as the buyers wanted to confirm the ownership of the drainage system. They did the survey on a Sunday to fit us in and I had the report by Monday afternoon ! This helped get our sale over the line. They totally understood the urgency behind the need for the report and I cannot recommend them enough.

    Mrs N Chester, Home Owner, Solihull
    Looking for a Quote? Get in touch with us today on 0333 577 5560